The Bulletproof Dental Podcast Episode 368 HOST: Dr. Peter Boulden GUEST: Dr. Trey Tippit DESCRIPTION In this episode, Peter and Trey share strategies for dentists to thrive in a competitive market. They discuss the importance of presence, training, and continuous growth, emphasizing the need to decentralize operations and enhance patient experience. Key topics include handling criticism, the value of having A-players on your team, and the distinction between leads and service quality. They explore themes such as financial success, game theory in business, setting goals, and fostering a positive culture. The conversation highlights the significance of appreciation, clarity, continuous learning, healthy competition, and knowledge sharing. Tune in to discover how mindset and collaboration drive success! TAKEAWAYS Building a strong presence is crucial for success. Training is a key component in differentiating oneself. Decentralizing operations can mitigate risks in practice management. Planning for future growth is essential in practice development. Focusing on the quality of service is more important than just acquiring leads. Implementing the three Rs can significantly improve patient retention. Game theory can be applied to business metrics, including money, as a way to measure the efficiency of running a business. Setting goals and incentives can motivate and drive performance in a team. Culture plays a crucial role in team performance, and toxic behavior can negatively impact the overall culture. Attracting and retaining top talent is essential for the success of an organization, and creating a positive work environment can help in this regard. Marketing efforts can be used to attract top talent by showcasing the benefits and positive aspects of working in an organization. Appreciate and value the work of others CHAPTERS 00:00 - Introduction and Context Setting 03:23 - Building for the Future 06:14 - The Role of A-Players in Growth 09:32 - Continuous Growth and Shedding Old Skin 12:19  - Handling Criticism and Haters 21:16 - The Three Rs: Reappoint, Refer, Review 29:31 - Applying Game Theory to Business Metrics 30:55 - Setting Goals and Incentives for Performance 36:30 - The Impact of Culture on Team Performance 43:49 - The Need for Top Talent in an Organization 47:16 - Creating a Positive Work Environment 52:04 - Appreciation and Lack of Appreciation 58:35 - Embracing Healthy Competition 01:02:05 - The Power of Sharing Knowledge   REFERENCES Bulletproof Mastermind Bulletproof Summit Bulletproof Real Estate