Alan Jackson, Janette Jones and Valerie Sipe, all with The Jackson Group, gather to discuss some of the latest updates for various CAHPS initiatives for March 2014.
The Jackson Group is a survey and consulting firm specializing in employee engagement surveys, patient satisfaction surveys,...
Published 03/25/14
A discussion of the latest updates from the CAHPS world, including specific updates on Hospital CAHPS, Accountable Care Organizations (ACO) CAHPS, and the Hospice Experience of Care Survey. Alan Jackson, Janette Jones and Valerie Sipe, all with The Jackson Group, gather to discuss the latest...
Published 12/03/13
The Emergency Department CAHPS process is getting closer to becoming a reality, with a survey instrument currently under development and going through some testing. We all know that it will be important to start incorporating the ED-CAHPS survey into your organization once it is available, but...
Published 07/03/13