Episodes
Today on another special episode of CLOC Talk, we are wading through the dynamic world of legal tech. Where failure meets innovation head-on. This week. We're coming at you live from Austin, Texas, where we had the privilege to be an official 2024 SXSW interactive panel. Host Jenn McCarron was joined on stage with, Justin Felder, Senior Manager of Legal Operations at Indeed. com and Jerry Ting, the visionary CEO and co-founder of AI tech company Evisort. Together, the three legal operations...
Published 04/04/24
Welcome to this special episode of CLOC Talk, where host Jenn McCarron went to space via an interview with Astronaut Colonel Eileen Collins. Colonel Collins was the first woman to pilot and command a NASA space shuttle and author of the book, Through the Glass Ceiling to the Stars. This episode is not only about dreams, it's about the discipline and focus needed to reach them, and about literally reaching for the stars. Onward and upward!!!
Published 03/21/24
On this episode, President of CLOC, Jenn McCarron sits down with the new 2024 CLOC executive leadership team, Farah Pepper, CLOC Vice President and Chief Legal Innovation Counsel at Marsh McLennan, and Frances Pomposo, CLOC Treasurer and Vice President, Legal and Government Affairs, Strategy and Operations at Splunk. The leadership trio goes deep on the importance of professional communities like CLOC, their goals for this year, and why Taylor Swift will always be the princess of pop. You...
Published 03/07/24
Welcome to the first CLOC Talk episode with our new roster of guest hosts. This week's guest host is CLOC Board member Adam Becker,  Director of Legal Operations at Cockroach Labs. Adam is joined by Cash Butler Founder of Clarilegal, to discuss CLOC Core 2, Financial Management.  The two legal ops leaders emphasize the importance of ensuring that the processes of a legal department align with the overall business goals. They also chat about the importance of cross-departmental relationships,...
Published 02/22/24
On this episode, Jenn sits down with her friend and industry pioneer, Mary O'Carroll, Chief Community Officer at Ironclad and quite possibly, the Legal Ops GOAT. (For those still catching up, that’s short for the greatest of all time.) In this conversation, they get real on some of their favorite topics; like how to balance passion with practicality in professional roles, the growth of automated solutions in the legal operations sector, and the importance of continued education as legal ops...
Published 02/08/24
Scratch that, you probably need a dashboard, but trust us you don't need all those widgets. On this episode, host Jenn McCarron sits down with Jason Barnwell, who leads Digital Transformation and serves as Associate General Counsel at Microsoft. Jenn and Jason kick off our new CLOC Core 12 series with a conversation that could be its own Business Intelligence course. They go in-depth, discussing the journey of BI, its application in legal tech, and how to navigate the BI journey whether...
Published 01/25/24
WE ARE BACK. Happy New Year. On today's episode, host, and new CLOC President, Jenn McCarron is joined by friend and legal ops colleague Lewis Bretts. The two catch up in NYC this fall after a whirlwind week of conferences. Tune in to hear the two discuss the future of legal ops, their shared skepticism around generative AI, the importance of psychology and so much more! 
Published 01/11/24
Well, we did it! We made it to the finish line for 2023. What a year!! On today's episode, Jenn sits down with CLOC Talk Producer Drea Bernardi. They recap the year and Jenn reacts to her hallway recordings from CGI and the EMEA Summit. Find out what "Faster Deal Times" really means, in this end-of-year holiday special. Wishing you all the happiest of holidays. We will see you in the new year.
Published 12/21/23
In this episode, Jenn is joined by Yesenia "Jessie" Santiago Egner, Legal Operations Strategic Advisor at Otsuka Pharmaceutical Companies(US). This is a new role for Jessie and she shares her initial tasks in her new role, including a maturity assessment of each competency, and the upcoming presentation of her findings. This episode covers Jessie's process of familiarizing herself with a new industry, and how she goes about designing a strategic plan. She also highlights the valuable...
Published 12/14/23
On this episode, we're back at CLOC's 2023 EMEA Summit in London, where Jenn is joined by Wendy Butler Curtis, Chief Innovation Officer at Orrick, Herrington & Sutcliffe LLP. The two leaders continue the 2023 topic of the year, Generative AI and what it all really means for us in legal.
Published 12/06/23
Today we're dropping back into the podcast lounge at CLOC's 2023 EMEA Summit in London where Jenn is joined by Tom Rice, Head of Legal Ops and Customer Experience Strategy at Travel Perk. There is no magic switch to transform contract technology inside a legal department, but you can get your legal templates and forms in-house in order. In this episode, Jenn and Tom discuss how Chat GPT and other LLMs may not be a switch, but they come really close to being magic. Special thanks to our...
Published 11/30/23
A quick note from host Jenn McCarron.
Published 11/23/23
On today's episode, we are back at CLOC's 2023 EMEA Summit in London, where host Jenn McCarron is joined by guest Amy McConnell, Head of Legal Operations and Business Contracting at Vodafone. Jenn and Amy get into the perennial topic of contract lifecycle management. These two experts compare notes on our methods for making tech tools that work for humans, not the other way around.
Published 11/16/23
This week on CLOC Talk, CEO and Co-Founder of WOW Legal Experience Karol Valencia joins host Jenn McCarron for a colorful conversation on the most elusive of all unicorns, the legal design unicorn. If you have been in the comments on LinkedIn lately you have heard Jenn's thoughts on the topic of legal design. This conversation with Karol may have changed her mind on a few things. And one more thing, does everyone in Legal Ops have a side gig as a musician?
Published 11/09/23
Alex Kelly is not just the host of the In-House Outliers Podcast, he is also COO and Co-Founder at Brightflag and one of our favorite guests at CLOC Talk. In this state of the legal ops podcast scene, Jenn and Alex connect and discuss all of their favorite topics at the CLOC Talk Podcast Lounge at this year's EMEA Summit. Thank you to our friends at Icertis for sponsoring this episode.
Published 11/02/23
In this week's episode, Jenn is joined by the Chief Evangelist at Icertis Bernadette Bulacan. The two legal tech innovators, get skeptical together about generative AI. They wonder, did attorneys ever really get on board with classic AI? Find out what they think and more on this episode of CLOC Talk.  Thank you to Icertis for sponsoring this episode.
Published 10/26/23
On this episode, we kick off our series of interviews from the podcast lounge at CLOC's 2023 EMEA Summit in London. Caroline Hill, editor-in-chief at The Legal IT Insider, joins CLOC Talk host Jenn McCarron to talk about the history of legal operations. https://legaltechnology.com/
Published 10/19/23
In this episode, we're going to the main stage of our 2023 CLOC EMEA Summit in London. Jenn is joined by Bernadette Bulacan Starin, Chief Evangelist at Icertis,  Aine Lyons, Senior Vice President and Deputy General Counsel at VMware, and CLOC Board member, and Andrew Perlman, Dean at Suffolk University Law School. This is the episode to catch if you are having EMEA FOMO. It’s full of juicy debates on the world's newest rockstar technology Generative AI.
Published 10/12/23
In this special episode of CLOC Talk, Jenn steps out of the office and into the music studio with Michael Morrison, Senior Client Manager at Priori. In this casual conversation between two friends, they catch up on their shared love for music, legal tech, and everything in between. And according to Michael, the word is vibe.
Published 10/05/23
In today's episode, Jenn sits down with frequent CLOC Talk cohost, Tommie Ferreira, Head of Legal Ops at Cedar, and guest Ihor Monostraisky, Head of Legal at BetterMe, a lawyer and legal ops professional based in Ukraine. We get into the weeds about strategy and knowledge management as Ihor takes us through how he and his team are scaling themselves and accelerating business over at BetterMe. This episode is a must-listen for anyone looking for the inside scoop on how one company handles...
Published 09/28/23
In this special episode of CLOC Talk, Jenn is joined by her mentor Steve Harmon, Chief Operating Officer and general counsel at Elevate. Steve was a founding board member of CLOC and Jenn’s old boss at Cisco. In this very personal mentorship conversation, Jenn and Steve go deep into what makes a great mentor, and they reminisce how Steve got Jenn to put the guitar down and join the dark side of this legal tech and operations.
Published 09/14/23
This week Jenn is joined by Aine Lyons, fellow CLOC board member, and Senior Vice President and Deputy General Counsel at VMware to chat about the CLOC 2023 EMEA Summit, September 18 and 19 at the Royal Lancaster in London. You will love this jam-packed conversation between Aine and Jenn, as they discuss the launch of the CLOC European Advisory Committee, the themes of this year's summit, and luxury pajama shopping in NYC. Tickets are still available. See you there!!
Published 09/07/23
On this episode of CLOC Talk, Jenn is joined by Julie Richer, Director of Legal Operations at Bath and Body Works, and Kim Wolfe, Head of Legal Business Management at Wells Fargo Bank. This trio of longtime legal ops professionals breaks down how they implement change management at their organizations. This episode is a must-listen for anyone who wants the inside scoop on how to scale their team, get buy-in and speed up the change management clock.
Published 08/31/23
In this episode, Jenn sits down with IN-Q, an Emmy-nominated poet, multi-platinum songwriter, and the best-selling author of Inquire Within, after his incredible keynote at CGI 2023. They discuss Jenn's vulnerability hangover, personal transformation, and how all change management starts with personal change. Very special thanks to Ironclad for sponsoring this podcast!
Published 08/24/23
This week, attorney turned social media strategist and personal branding expert, Sameena Safdar, joins Jenn to chat about all the reasons why you, yes you, need to develop a personal brand. In this practical and instructive discussion, Sameena shares her three-step process for building your personal brand.
Published 08/17/23