On this episode of CLOC Talk, recorded live from CGI 2024 in Las Vegas, Jenn chats with Bernadette Bulacan from Icertis, our awesome Diamond-Level sponsor. They tackle the tricky world of contract lifecycle management!  Jenn and Bernadette explore why it's important for everyone to understand contract processes, not just the legal team. Bernadette breaks down how different teams play a role and why it's smart to segment contracts, especially those high-volume, low-risk ones like...

This episode of CLOC Talk comes straight from the main stage of our APAC Summit 2024 in Sydney. Jenn had a fantastic panel discussion with Caryn Sandler, Chief Knowledge and Innovation Officer at Gilbert and Tobin; Mick Sheehy, Global Clients & Markets Leader at PwC Legal Business Solutions; and moderator, Matt Duncan, Legal Operations Director at Australian Retirement Trust.  They explore how legal operations is growing and changing – not just within companies, but at law firms and tech...

In this episode of CLOC Talk, recorded at the 2024 APAC Summit in Sydney, Australia, Jenn sits down with Craig Emery, the head of the legal chapter and chief compliance officer at Telstra. Craig highlights his roles and responsibilities at Telstra, including his transition to the group company secretary role.   Jenn and Craig discuss Telstra's implementation of an agile legal chapter structure, innovative use of AI for compliance, and the benefits of a central legal front door system. Craig...

In this episode of CLOC Talk, recorded live at CGI 2024, Jenn sits down with Sheila Dusseau and Sean Houston, Europe region leaders, to discuss their experiences and insights as part of the founding advisory council in Europe.   They delve into how legal operations in Europe differs from the U.S., focusing on resource constraints and the drive for efficient processes. Sheila and Sean highlight the necessity of strategic thinking, humility, and integrity in hiring for legal ops roles and...

Meet Holly Ransom, the dynamic CEO of Emergent Global, a sought-after keynote speaker, and a master interviewer who’s all about shaking up the status quo. As the author of The Leading Edge and a true trailblazer in leadership, Holly’s work spans from boardrooms to global stages, where she brings a fresh perspective on what it means to lead with purpose and agility. She’s tackled big conversations with some of the world’s most influential figures and is shaking up industries as co-founder of...

In today’s episode of CLOC Talk, recorded in person at CGI 2024 in Las Vegas, Jenn sits down for an in-depth conversation with Travis Zimbelman, a legal ops and tech in-house professional with a diverse career background from international business consultancy to roles in Google and Meta. His most recent role had him leading Meta’s legal and compliance central services team.   They discussed the evolution of Travis’ last role and team which included project management, technology, legal...

In this episode of CLOC Talk, recorded live from CGI 2024 in Las Vegas, Jenn sits down with  Pepe Toriello, from CLOC’s LATAM regional group whose based in Mexico City, and Gui Tocci, leader of CLOC’s Brazil Legal Ops regional chapter.   They discuss the nuances and challenges of implementing Legal Operations in their regions. Pepe highlights that in Mexico, Legal Ops is often perceived narrowly as technology-focused, specifically on contracts, with general counsels yet to fully adopt...

In this episode of CLOC Talk, recorded live from CGI 2024 in Las Vegas, guest host Adam Becker, Director of Legal Operations at Cockroach Labs, chats with seasoned legal management and coaching professional, Natalie Loeb, Founder and CEO of LOEB Leadership.  The discussion highlights the importance of wellness in the legal profession which is critical for an industry know for high standards and a culture of perfectionism.  Adam and Natalie examine the impact of the billable hour on lawyer...

In today’s episode, Jenn is joined by Laura Dieudonne, fellow CLOC Board Member, and Legal Operations and Administration Director at Delta Airlines. We continue the CLOC Core conversation by diving into the nuances and importance of knowledge management systems (KM) within legal departments. Laura shares her first-hand experience in establishing a centralized KM platform, starting with a successful pilot program run by the commercial transactions team. The platform helps store templates,...

Today we’re discussing Practice Operations in the latest episode of our CLOC CORE series. Jenn sits down with Kelli Brooks, a Senior Solutions Architect at Coinbase, and Kyle Kelly, founder and CEO of Zubu AI, and formerly an in-house litigation tech program manager at companies like Coinbase and Salesforce. We go inside how to operationalize a legal practice area like litigation. We explore the critical balance between core and context work, the challenges of managing tech implementations,...

Today Jenn welcomes Katrina Gowans, Director of Legal Operations & Senior Legal Counsel at IFM Investors, and Anna Golovsky, Executive Manager of Legal and Company Secretariat Operations at IAG … both of whom lead the CLOC Australia chapter. The three CLOC leaders sit down to discuss their point of view on the current state of legal operations Down Under.  And if you are wondering why they have an audience, this conversation kicked off our live programming from the CLOC Talk stage at our...

In this episode of CLOC Talk, Jenn sits down with the fabulous Carl Morrison, Chief of Staff at ModCounsel, and legal operations extraordinaire to discuss his experience implementing information governance (InfoGov) within corporate legal departments.  Carl shares insightful anecdotes about the importance of preparation, communication, and collaboration within cross-functional teams to handle unforeseen obstacles effectively.  As always with Carl, the conversation includes humorous and...

In today’s episode of CLOC Talk, Jenn sits down with the incredible Cassandra Worthy. Cassandra was our keynote at CGI 2024. Her message centered around change enthusiasm, a practice she developed to navigate change in corporate environments. Cassandra shares her experiences with resilience, emotional self-awareness, and the power of somatics in fostering a growth mindset. She also shares tools and techniques like performing emotional inventories, practicing nonjudgmental curiosity, promoting...

In this bonus episode of CLOC Talk, Guest host and 2023 LIO winner Jen Mattson Associate Vice President of Legal Operations at Nationwide, takes the stage at CGI to speak with Tim Melchior, Sr. Legal Operations Analyst at Trane Technologies, and one of our 2024 LIO winners.  For those of you who are new to our CLOC community, LIO or Legal Innovations in Operations is a recognition program for legal operations Innovators. Each year we celebrate innovators in the global legal ecosystem to share...

Today, Host and CLOC President Jenn McCarron is joined by one of her favorite humans in legal ops Frances Pomposo. Frances has been a legal ops visionary at companies like Adobe, and Lyft and is currently the Vice President of Legal and Government Affairs Strategy and Operations at Splunk. She also serves on the CLOC board of directors as our treasurer. In this episode, Frances and Jenn discuss one of their favorite things: the CLOC CORE- Organization Optimization and Health.  The two CLOC...

Welcome, to this special episode of CLOC Talk, recorded live from the main stage at CGI 2024 in Las Vegas. Host Jenn McCarron had an incredible panel discussion with our closing keynote speaker, Andrew Perlman, Dean of the Suffolk University School of Law, Wendy Butler Curtis, Chief Innovation Officer at Orrick, and Alison Silver, the Global Head of Strategic Operations at Zoom. We dive into Legal Ops 3.0, or what Jenn is calling this new incarnation of legal operations roles, and how (and...

Today on CLOC Talk, Jenn is joined by Harvard Law School faculty member, Professor David Wilkins. Professor Wilkins identifies the current period as pivotal for the legal profession, accelerated by the COVID-19 pandemic, technological innovations such as AI, and significant demographic shifts, in a world he describes as VUCA, volatile, uncertain, complex, and amorphous. The two thought leaders also talk about the future of legal ops, where he sees a shift towards creating new value metrics...

Start your day with an audio guided meditation by Lisa Konie.

Start your day with an audio guided meditation by Lisa Konie.

Start your day with an audio guided meditation by Lisa Konie.

In this special bonus episode of CLOC Talk, guest host, Adam Becker, CLOC Board member and Director of Legal Operations at Cockroach Labs, does a deep dive with Chris Clearfield, an organizational dynamics visionary. Chris is renowned for helping leaders navigate complexity within their organizations. His work as a coach, consultant, and co-founder of the Clearfield Group underscores his profound understanding of how technical and relational intricacies converge to create unique challenges...

Today we're diving into a special edition fueled by the vibrant energy of 2023's CLOC Global Institute in Las Vegas. During one of Jenn's Braindate sessions, She punk'd them by pulling them into a podcast recording on-site. It was great. It was unplanned, and the insights from the group were electric. Our conversation covered everything from the impact of generative AI to the nuances of team dynamics during market shifts. Join us as we reminisce on this spirited exchange of ideas that were...

Start your day with an audio guided meditation by Lisa Konie.

Today in part two of our special episode of CLOC Talk, we are wading through the dynamic world of legal tech. Where failure meets innovation head-on. This week, we're live from Austin, Texas, where we had the privilege to be an official 2024 SXSW interactive panel. Host Jenn McCarron was joined on stage with, Justin Felder, Senior Manager of Legal Operations at Indeed. com and Jerry Ting, the visionary CEO and co-founder of AI tech company Evisort. Together, the three legal operations...