Our latest podcast is released in time for WOC Copenhagen, where Ewelina is now based. Over the course of our conversation with Ewelina we learned about growing into new roles and developing skills. We learned about the transition from barista and friend to boss and we learned about retailing. There are some practical tips for improving cafe retails operations, implementing new service styles and also going online. Ewelina has been in the hospitality game for almost a decade. Her journey began as a Barista in Poland, where she honed her coffee skills before venturing to London and joining Prufrock Coffee. The world famous Prufrock cafe was owned by World barista champion Gwilym Davies and Jeremy Challender, now dean of studies at Barista Hustle. Ewelina started at Prufrock under their tutelage and became General Manager after working as a barista and competing in the coffee competitions. Prufrock was acquired by the world famous Square Mile Coffee roasters around 2016/2017 and as General Manager of Prufrock, Ewelina was given the freedom to experiment with innovative ideas to make customers smile and the whole operation run smoothly. It was a chapter marked by learning and growth. Over the past eight years, she has navigated the behind-the-scenes intricacies of the hospitality industry, handling management changes, and confronting the challenges posed by a global pandemic. Nowadays, Ewelina is working as the Chief Operating Officer at Barista Hustle Tools, where she does everything from crunching numbers to untangling logistic complexities. Ewelina makes some recommendations for places to visit if you are headed to Copenhagen. See the show notes for details. Watch the podcast here: 🔗https://community.coffeeknowledgehub.com/c/podcast/from-barista-to-boss-with-ewelina-kania