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Zendesk: Customer Service Software & Sales CRM
Conversations with Zendesk
Interviews about Customer Service, Support, and Customer Experience
Customer relationships are part of any business. Making them great is the next step. At Zendesk, we are here to help you create the best customer experiences and get the best results for your business.On the Conversations with Zendesk podcast, we explore trends in customer experience and share what Zendesk is developing for you.We will be talking about messaging channels, the power of self-service, integrations, conversational CRM, AI and no-code.Like and subscribe to receive new episodes every other week. Visit
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Ratings & Reviews
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4.9 stars from 16 ratings
Love this podcast!
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“Great host, super interesting content that’s relevant for any CX leader curious about AI and looking to update their game with insights from the best in the business.”
je_suis_maggie via Apple Podcasts ·
United States of America ·
05/06/24
Human-centered future-facing insights
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“Great podcast with such relevant, timely insights to arm those in this space with information to stay human-centered in the current landscape while gaining a future-facing advantage.”
Nick Venturella via Apple Podcasts ·
United States of America ·
05/06/24
Interesting Podcast!
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“This podcast provides insights into customer service trends across various organizations and verticals. Nicole is a remarkable host and keeps the podcast interesting to listen to and learn from.”
Harry13697 via Apple Podcasts ·
United States of America ·
08/12/23
Recent Episodes
On this episode, we’re joined by Naomi Rankin, Global Customer Care Manager at Lush. Naomi shares her journey of integrating AI into Lush’s customer service operations while staying true to the company’s ethical values. With nearly a decade of experience, she leads a diverse team supporting...
Published 09/03/24
Published 09/03/24
On this episode, we’re joined by Alexander Kouts, CEO of Indigov. Alexander shares his mission to bring private sector efficiency to the public sector, using technology to improve engagement between elected officials and their constituents.
Key Takeaways:
(02:00) Alexander’s background and how...
Published 08/07/24
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