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Zendesk: Customer Service Software & Sales CRM
Conversations with Zendesk
Interviews about Customer Service, Support, and Customer Experience
Customer relationships are part of any business. Making them great is the next step. At Zendesk, we are here to help you create the best customer experiences and get the best results for your business.On the Conversations with Zendesk podcast, we explore trends in customer experience and share what Zendesk is developing for you.We will be talking about messaging channels, the power of self-service, integrations, conversational CRM, AI and no-code.Like and subscribe to receive new episodes every other week. Visit
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Ratings & Reviews
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4.9 stars from 12 ratings
Interesting Podcast!
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“This podcast provides insights into customer service trends across various organizations and verticals. Nicole is a remarkable host and keeps the podcast interesting to listen to and learn from.”
Harry13697 via Apple Podcasts ·
United States of America ·
08/12/23
Great Podcast
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“The host is great, the conversations are relaxed and natural making it an easy listen.”
JasonM103 via Apple Podcasts ·
Great Britain ·
08/11/23
“Great podcast!”
Lily&Blaze via Apple Podcasts ·
United States of America ·
08/04/23
Recent Episodes
Published 04/25/24
On this episode, we’re joined by Robert Richman, Author of The Culture Blueprint, Keynote Speaker, and Co-creator of Zappos Insights. Recorded at Zendesk's Relate 2024 conference in Las Vegas, this episode is enriched by live feedback from conference attendees and offers an in-depth look at how...
Published 04/25/24
On this episode, we're joined by Adrian McDermott, Chief Technology Officer, and Teresa Haun, Senior Director of Technology and CX Strategy at Zendesk. Adrian and Teresa discuss the subject of artificial intelligence in customer experience, offering their insights on how businesses can navigate...
Published 04/10/24
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