The skills of conversations, taught through the lens of two experienced Hostage and Crisis Negotiators. Chris and Martin have a combined forty years of experience in hostage and crisis negotiations. Hear them talk through a range of incidents, from dealing with armed sieges, suicide interventions and overseas deployments for the UK government. They discuss how we can all take the skills used in these encounters and apply them to business and private conversations. For an intensive 5 week online course in becoming a world-class communicator, go...