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ACF Technologies
CX Insider
Customer experience leaders sharing insights and ideas for customer service success
The customer experience insights you wish you knew sooner. A podcast interviewing customer experience leaders and experts who share industry ideas. Sponsored by ACF Technologies
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Ratings & Reviews
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4.9 stars from 15 ratings
Great for the commute
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“Really valuable content to listen to during the commute. And extremely relevant as working in digital can make people blind to the customer.”
Alan.snow_ via Apple Podcasts ·
United States of America ·
07/28/20
Very interesting and relatable
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“Some really interesting points in this podcast where I was able to learn and also relate.
Overall great listen.”
MRMG1026 via Apple Podcasts ·
Great Britain ·
07/08/20
Really helpful thoughts on CX
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“Thank for providing this content for free... really valuable. Work on your intro music a little.”
your madre chinese via Apple Podcasts ·
Great Britain ·
02/29/20
Recent Episodes
Andrew Stevens is the principal for banking and financial services for Quadient, an international company specialising in business process automation & customer experience management. In this episode, we discuss the major problems in customer education within the financial sector & the...
Published 04/15/24
Published 04/15/24
Simon Erridge is the Research Director of Curaleaf, a clinic that helps eligible patients with affordable *plant medicine care. In this episode, we explore the story behind the business that can’t say what they sell. We discuss exclusive patient experiences, the limitations this medicine receives...
Published 03/27/24
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