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ACF Technologies
CX Insider
Customer experience leaders sharing insights and ideas for customer service success
The customer experience insights you wish you knew sooner. A podcast interviewing customer experience leaders and experts who share industry ideas. Sponsored by ACF Technologies
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Ratings & Reviews
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4.9 stars from 16 ratings
A great listen.
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“This podcast never fails to keep me motivated & interested. Highly recommend.”
Hob Northwood via Apple Podcasts ·
Great Britain ·
09/02/24
Great for the commute
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“Really valuable content to listen to during the commute. And extremely relevant as working in digital can make people blind to the customer.”
Alan.snow_ via Apple Podcasts ·
United States of America ·
07/28/20
Very interesting and relatable
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“Some really interesting points in this podcast where I was able to learn and also relate.
Overall great listen.”
MRMG1026 via Apple Podcasts ·
Great Britain ·
07/08/20
Recent Episodes
In this episode of CX Insider, we sit down with Sharad, CEO and founder of SentiSum, to delve into his journey from tech consulting to entrepreneurship. We explore the evolution of customer experience (CX) strategies, the pitfalls of relying solely on surveys, and the importance of leveraging...
Published 11/18/24
Published 11/18/24
In this episode of the CX Insider Podcast, we’re joined by Mohammed, an expert with over 15 years in customer-centric roles across telecom, retail, and NGOs. Now in the optical industry, Mohammed shares his insights into the unique challenges of customer experience in a space where healthcare...
Published 11/04/24
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