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John Dijulius
Customer Service Revolution
Customer service, done right, can be your company’s single, biggest, competitive advantage.
Join Customer Service Authority and best-selling author, John DiJulius, as he interviews leaders who are revolutionizing their industries. Hear their successes, and sometimes failures, that built best practices for exceeding expectations and gaining market share. Plus learn how these practices can be applied to your B2B or B2C business.
Each episode provides CEOs, CXOs, COOs, CMOs, CHROs and other customer experience leaders with actionable tips to create a culture that produces referrals,...
Listen now
Ratings & Reviews
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4.9 stars from 18 ratings
So relatable!
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“As a small business owner who started from humble beginnings in Cleveland, just like John, I love hearing about his journey. His message of serving others first always resonates with me. If you take care of your customers and employees, they will take care of you. Thanks John.”
Ih8dctrs via Apple Podcasts ·
United States of America ·
11/21/23
Incredible!
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“It’s obvious John puts extraordinary effort in covering salient topics and finding guests that are authentic and truly care about being a positive force in this world - the insights they bring to bear are still mind-blowing every. single. time.”
Dan1777999877 via Apple Podcasts ·
United States of America ·
01/25/23
“John and his team provide the most current
information that can be easily implemented and is real world applicable across multiple industries. Always great insight into providing an exceptional customer and employee experience!”
1234robert1234 via Apple Podcasts ·
United States of America ·
03/31/21
Recent Episodes
Uncover the future of customer service as we explore the power of AI, where technology meets empathy head-on.
John and his colleague Dave Murray take you through the emerging “collaborative AI” world, redefining traditional customer interactions and the emotional bonds they forge. From tackling...
Published 04/17/24
If you’ve ever felt like your work environment was stifling your potential, that's the spark that ignited a revolution—one that John’s co-author, Dave Murray, and John explore in today’s episode of The Customer Service Revolution.
We unravel the threads that bind employee happiness and business...
Published 04/10/24
Published 04/10/24
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See hourly chart positions and more than 30 days of history.
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