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Flatfile
Customer Success Leader
Customer Success Leader by Flatfile is your top resource for data optimization and customer onboarding efficiency.When you subscribe to this show, you'll get access to expert conversations and insider strategies. You'll learn from the successes and struggles of thought leaders in the industry, equipping you to make improvements today.
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5.0 stars from 25 ratings
Recent Episodes
Scaling a customer success gameplan is unique to every organization. And, in order to offer customers the most value, it’s essential to keep customer success managers from becoming overwhelmed and overworked.
Megan Costello, Director of Client Success at UpMetrics, shares her three methods for...
Published 02/16/21
Published 02/16/21
In almost any corporate office you walk into, there’ll be some sort of propaganda claiming their dedication to customer service.
But real customer success comes from something deeper, more ingrained.
Tanya Strauss, Director of Customer Success Strategy & Operations at ServiceNow, joins...
Published 02/09/21
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