Description
Welcome to CVM Stories Season 3! In our second episode, weβre joined by Mantas Ratomskis.
Mantas reveals his strategies for growing revenue and retention in mobile apps. From managing critical user lifetime stages from the first 24 hours onward and sharing tricks to increase retention β tune in to hear this and more!
Key Takeaways
[00:04:45] The importance of the first 24 hours in user retention.
[00:14:40] The necessity of ongoing engagement to prevent user dormancy.
[00:16:23] Early stage user drop-offs are a major challenge.
[00:18:13] Defining and measuring 'active' users is crucial.
[00:19:37] Customization of user engagement strategies based on detailed segment data.
[00:25:22] Effective CRM strategies can dramatically improve retention.
[00:26:16] The risk of high engagement reducing lifetime value in certain models.
[00:31:09] The pivotal role of customer lifecycle management in digital subscriptions.
About Our Guest
Mantas Ratomskis is an expert and lecturer in product marketing and CRM. He has a proven track record of driving customer growth, building high-performing teams, and optimizing customer engagement in mobile apps and subscription businesses.
Connect with Us
Listen to CVM Stories wherever you prefer:
Web: https://www.exacaster.com/cvmstories/
LinkedIn: https://www.linkedin.com/company/exacaster/
Instagram: https://www.instagram.com/cvm.stories
TikTok: https://www.tiktok.com/@cvm_stories
*Unpacking CVM Trends 2025:Telecom Edition report*
Listen to Egidijus Pilypas from Exacaster and CVM experts Marek Wiktor Grabowski from Orange Polska, Silvia Gomez Dominguez, Customer Engagement Expert, and Thierry Awetimbi from Vodacom Congo as they discuss how key trends will drive CVM...
Published 11/12/24
In this episode, weβre joined by Amit Khanna, Marketing Consultant at MTN Ivory Coast. Amit shares how inbound marketing fuels growth in CVM by focusing on what customers actually need.
Tune in to hear why inbound beats outbound approach and how to create a powerful strategy using a...
Published 11/07/24