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Rick Denton
CX Passport
👉Love customer experience and love travel? You’ve found the right podcast, a show about creating great customer experience, with a dash of travel talk. 🎤Each episode, we’ll talk with our guests about customer experience, travel, and just like the best journeys, explore new directions we never anticipated. Listen here or watch on YouTube youtube.com/@cxpassport 🗺️CX Passport is a podcast that purposely seeks out global Customer Experience voices to hear what's working well in CX, what are their challenges and to hear their Customer Experience stories. In addition, there's always a dash...
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Ratings & Reviews
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5.0 stars from 14 ratings
CX Knowledge with a Dash of Fun
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“Being a guest of CX Passport was a wonderful experience. Rick knows CX inside and out, and so can guide the conversation to topics the audience cares about most. He's an excellent interviewer who makes guest feel at ease. He's able to bring the best out of his guests, leading to a highly...”Read full review »
AJC in LA via Apple Podcasts ·
United States of America ·
10/21/24
A fun show!
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“A terrific combo - a great host and a fantastic concept! Well done!”
Goody1128 via Apple Podcasts ·
United States of America ·
06/27/23
A-Mazing!
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“I’ve listened to a bunch of CX Passport episodes, and I’m hooked.
Rick asks the right questions of his guests and pushes them just that little bit more to get the kind of conversation you want to hear, rather than some nonsense corporate jargon that other podcasts have.
The format of CX...”Read full review »
DooT Monster via Apple Podcasts ·
Australia ·
08/17/22
Recent Episodes
What's on your mind? Let CX Passport know...🎤🎞️Get Hungry, Learn about great employee experience AND get a burrito shipped?!? in “The one with burrito employee experience” with Lacey Davidson, Human Resources Manager at JumBurrito in CX Passport Episode 191🎧 What’s in the episode?...CHAPTERS0:00...
Published 11/19/24
Published 11/19/24
What's on your mind? Let CX Passport know...🎤🎞️This month’s CX #OpenToWork seeker in “The one where offboarding matters” with Gary Marra in CX Passport Episode 190🎧 What’s in the episode?...CHAPTERS0:00 Gary Marra's background in financial services1:19 Importance of customer experience in Gary's...
Published 11/12/24
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