🎤🎞️This month’s CX #OpenToWork seeker knows CX gets to influence all parts of the business in “The one with the CX tasting menu” with Courtney LeBlanc in CX Passport Episode 174🎧 What’s in the episode?...CHAPTERS0:00 Introduction4:19 What draws you to Customer Experience?7:30 Creating CX customers want13:35 How does Customer Experience create tangible business value17:29 1st Class Lounge23:31 How can companies improve CX today?26:00 How to help improve CX28:24 What’s next for Courtney and cus...