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Merete Medle &Joanna Carr
The CXPod
Merete Medle: With over 20 years in CX, she excels in leadership, strategy, and operationalising CXM. As the Founder of NCXN Merete is known for her dedication to diversity, growth, and digital innovation in the Norwegian CX industry.
Joanna Carr: Her CX expertise encompasses guiding businesses with strategic CX direction, pioneering CX program development, and fine-tuning B2B and B2C journey optimisation. Besides her consultancy work she contributes to CX literature, and serves on the Advisory Board at IHM Business School in Stockholm.
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Ratings & Reviews
Faglig påfyll om kundeopplevelse
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“Denne podcasten gir et godt og praktisk blikk på hvordan arbeidet med kundeopplevelsen blir gjort nasjonalt og internasjonalt. 👏👏”
Artigkar via Apple Podcasts ·
Norway ·
05/27/23
Recent Episodes
In this episode of the CX pod, hosts Merete and Joanna welcome Mike Robinson, a seasoned professional in the retail and customer experience space. Mike shares his journey from a small town in Pennsylvania to becoming a key player in the retail industry, discussing his passion for sustainability...
Published 11/21/24
Published 11/21/24
In this episode of the CXPod, hosts Merete and Joanna engage with Patrik Stoopendahl, a researcher from Lund University, to explore the evolving landscape of customer experience (CX) and its integration with technology. The conversation delves into the importance of understanding customer...
Published 11/14/24
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