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CXToday.com
CX Today
Customer Experience Tech News
News and Insights for Today, and Tomorrow CX Today reports on the latest customer experience technology news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work.Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video conversations and authority content aligned to the needs of business leaders in today's world.For industry professionals, our weekly newsletter offers a range of popular stories hand-picked by our...
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Recent Episodes
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CX Today's Charlie Mitchell hosts Tatum Bisley, Product & Technology Evangelist at Cirrus.
We break down the recent news of Klarna's OpenAI-powered chatbot that supposedly does the work of 700 full-time agents.
In doing so, we discuss:
The possible impact of the story on...
Published 04/08/24
Published 04/08/24
Watch on YouTube.
CX Today's Charlie Mitchell presents the latest trending news from the customer experience world.
He's joined by five9 prominent CX analysts to dissect the latest stories from the space - including news from Five9, Cisco, Salesforce & More.
In this edition, our CX experts...
Published 04/05/24
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