Episodes
Dr. Addison Killeen dives into the value of addressing tough conversations, from staffing issues to unpaid treatments or partner concerns. He challenges listeners to confront one avoided conversation today for resolution and growth.
For more information about Dr. Addison Killeen, visit: www.addisonkilleen.com or interact with him on a daily basis at www.DentalSuccessNetwork.com
Published 12/04/24
Dr. Addison Killeen explores the shift in patient trends post-COVID and how solid systems can maintain steady practice flow. He outlines four essentials for follow-up success: educating patients on the need for treatment, providing clear cost breakdowns, offering flexible financing, and implementing a structured follow-up schedule to ensure no patient falls through the cracks.
For more information about Dr. Addison Killeen, visit: www.addisonkilleen.com or interact with him on a daily basis...
Published 12/03/24
Discover how artificial intelligence is revolutionizing dentistry in today's episode. Dr. Addison Killeen highlights Mango Voice's innovative AI software, which summarizes patient calls, analyzes sentiment, and streamlines documentation in Open Dental. Learn how AI tools save time, enhance accuracy, and improve patient outcomes, making them invaluable for modern dental practices.
For more information about Dr. Addison Killeen, visit: www.addisonkilleen.com or interact with him on a daily...
Published 12/02/24
Dr. Addison Killeen reveals the 5th driver of success in his practice: weekly metric monitoring. He shares how tracking real-time numbers in Open Dental and filling out a weekly spreadsheet helps address issues, keep the team accountable, and maintain focus. Dr. Killeen challenges you to create your own scorecard and offers access to his template via DSN. Stay aligned and in control with this essential habit!
For more information about Dr. Addison Killeen, visit: www.addisonkilleen.com or...
Published 11/29/24
Dr. Addison Killeen shares the fourth key to his practice’s success: copying proven ideas. Learn how borrowing strategies from others and leveraging resources like the Dental Success Network can help you implement what works and adapt it to fit your practice.
Published 11/28/24
Dr. Addison Killeen shares the third driver of his practice’s success: having exceptional partners and associates. He explains why trust, shared values, and complementary strengths are crucial in building a thriving team. Tune in to reflect on your relationships and their impact on the growth of your dental practice.
For more information about Dr. Addison Killeen, visit: www.addisonkilleen.com or interact with him on a daily basis at www.DentalSuccessNetwork.com
Published 11/27/24
Dr. Addison Killeen shares the second driver of success in his practice: hiring happy people. Drawing inspiration from Patrick Lencioni's The Ideal Team Player, he highlights the importance of building a team that is humble, hungry, and smart, and why a positive, cohesive team sets the tone for smoother operations and a better patient experience.
For more information about Dr. Addison Killeen, visit: www.addisonkilleen.com or interact with him on a daily basis at...
Published 11/26/24
Dr. Addison Killeen shares how systems and protocols shape success, from patient care to daily operations. Learn how reviewing and tweaking one system can reduce chaos and drive improvement in your practice.
For more information about Dr. Addison Killeen, visit: www.addisonkilleen.com or interact with him on a daily basis at www.DentalSuccessNetwork.com
Published 11/25/24
Dr. Addison Killeen discusses the financial aspect of leaving an intentional legacy. Learn four key steps: assembling a trusted advisory team, creating a tax strategy, organizing clear access to accounts, and setting up a trust. Plan today for a meaningful legacy tomorrow.
For more information about Dr. Addison Killeen, visit: www.addisonkilleen.com or interact with him on a daily basis at www.DentalSuccessNetwork.com
Published 11/22/24
Dr. Addison Killeen delves into the deeper aspects of leaving a legacy, focusing on character and values—often the most impactful yet hardest to measure or teach. Tune in to learn how to navigate these unspoken objectives intentionally.
For more information about Dr. Addison Killeen, visit: www.addisonkilleen.com or interact with him on a daily basis at www.DentalSuccessNetwork.com
Published 11/21/24
Dr. Addison Killeen shares insights on building agility when life derails your plans. Learn how to turn fear into focus, adapt to new realities, and find your way forward with intention.
For more information about Dr. Addison Killeen, visit: www.addisonkilleen.com or interact with him on a daily basis at www.DentalSuccessNetwork.com
Published 11/20/24
Dr. Addison Killeen invites listeners to reflect on their legacy by imagining the fall or winter of life. How many years away is 75? What activities would you enjoy with future generations? This thought exercise, while daunting, helps set a foundation for an intentional legacy. Sit with your spouse today, tackle tactical questions, and start shaping your future with purpose.
For more information about Dr. Addison Killeen, visit: www.addisonkilleen.com or interact with him on a daily basis at...
Published 11/19/24
Dr. Addison Killeen reviews The Intentional Legacy by David McAlvany, reflecting on what legacy means and exploring three principles of successful families: having a big vision, being intentional, and embracing redemption.
For more information about Dr. Addison Killeen, visit: www.addisonkilleen.com or interact with him on a daily basis at www.DentalSuccessNetwork.com
Published 11/18/24
Dr. Addison Killeen explores the game-changing benefits of using route slips to streamline communication in your dental office. From recording real-time notes and treatment plans to final doctor sign-off, route slips ensure everyone is aligned on patient progress and next steps. Learn how to integrate this tool into your workflow for seamless, effective teamwork.
For more information about Dr. Addison Killeen, visit: www.addisonkilleen.com or interact with him on a daily basis at...
Published 11/15/24
In today’s episode, Dr. Addison Killeen shares a conversation with a fellow DSN member on using branded t-shirts as an easy, effective marketing tool. He explains how quality, trendy designs can turn patients into walking billboards, helping your practice gain visibility in the community. Tune in to learn tips on creating a standout t-shirt that patients love to wear!
For more information about Dr. Addison Killeen, visit: www.addisonkilleen.com or interact with him on a daily basis at...
Published 11/14/24
In today’s episode, Dr. Killeen explores the significance of your practice name and brand, offering advice on how to assess its effectiveness and when a rebrand might be the right move.
For more information about Dr. Addison Killeen, visit: www.addisonkilleen.com or interact with him on a daily basis at www.DentalSuccessNetwork.com
Published 11/13/24
In today’s episode, Dr. Addison Killeen confronts the paralyzing effects of hesitation and over-preparation. Fear-driven delays do more damage than mistakes, often costing us valuable opportunities. He challenges listeners to pinpoint where they're holding back in their practice and take one step forward—reminding us that true progress comes from action, not perfection.
For more information about Dr. Addison Killeen, visit: www.addisonkilleen.com or interact with him on a daily basis at...
Published 11/12/24
Dr. Addison Killeen reflects on the essence of dentistry as a relationship-based profession. Are we genuinely building trust with patients and team members? Discover strategies to foster sincere connections and enhance your approach to relationship-building in your practice.
For more information about Dr. Addison Killeen, visit: www.addisonkilleen.com or interact with him on a daily basis at www.DentalSuccessNetwork.com
Published 11/11/24
Dr. Addison Killeen dives into one of Capital Dental's core values: Always Be Improving. In this episode, he shares four essential tips to foster personal and professional growth, emphasizing the importance of self-development as a cornerstone for a thriving workplace.
For more information about Dr. Addison Killeen, visit: www.addisonkilleen.com or interact with him on a daily basis at www.DentalSuccessNetwork.com
Published 11/08/24
In today's episode, Dr. Addison Killeen shares his experience with making bold requests, including his story of reaching out to prominent authors for a book foreword. He discusses how even unlikely asks can yield life-changing results, encouraging listeners to embrace audacious ideas and take chances—even if success feels slim, the odds are never zero.
For more information about Dr. Addison Killeen, visit: www.addisonkilleen.com or interact with him on a daily basis at...
Published 11/07/24
: In today’s episode, Dr. Addison Killeen emphasizes the power of sharing the 'why' behind tasks and changes, like new protocols or ordering supplies. When leaders explain the purpose, it boosts motivation and team alignment. Tune in to learn how to clarify your mission so your team can embrace and execute changes effectively.
For more information about Dr. Addison Killeen, visit: www.addisonkilleen.com or interact with him on a daily basis at www.DentalSuccessNetwork.com
Published 11/06/24
In today's episode, Dr. Addison Killeen revisits Never Split the Difference by Chris Voss, highlighting negotiation tactics every dentist can use with patients, vendors, and team members. Key strategies like tactical empathy, mirroring, and labeling help create trust and understanding, ensuring smoother interactions and successful outcomes.
For more information about Dr. Addison Killeen, visit: www.addisonkilleen.com or interact with him on a daily basis at www.DentalSuccessNetwork.com
Published 11/05/24
Dr. Addison Killeen explores the mental and physical benefits of daily walking, highlighting its therapeutic impact and encouraging listeners to incorporate it into their routines for improved well-being.
For more information about Dr. Addison Killeen, visit: www.addisonkilleen.com or interact with him on a daily basis at www.DentalSuccessNetwork.com
Published 11/04/24
In today’s episode, Dr. Addison Killeen explores the power of phone interactions as a first impression for new patients. He emphasizes using a voice-over system like Mango to review calls, offering guidance on grading conversations with the 3 E's—Energy, Empathy, and Edification—to refine your team's approach and boost appointment conversions.
For more information about Dr. Addison Killeen, visit: www.addisonkilleen.com or interact with him on a daily basis at www.DentalSuccessNetwork.com
Published 11/01/24