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Engine Service Design
CXD
Customer Experience Design
Welcome to CXD: Customer Experience Design, a podcast by Engine Service Design. We chat with design and customer experience leaders who blend people, tech, and environments to craft services, exceptional experiences, and remarkable destinations. Our talks dive into tackling challenges of innovation and sharing actionable advice and inspiring lessons.
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Ratings & Reviews
Fantastic
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“A great piece of bite sized insight in to the world of CX design. Great work Oliver and Engine!”
Kollies via Apple Podcasts ·
Great Britain ·
02/19/24
Recent Episodes
Published 11/13/24
In episode 35 of the CXD Podcast, Oliver King is joined by Will Gallagher, Chief Strategy and Development Officer at East West Railway Company, to discuss the evolving ecosystem of customer experience in rail networks, focusing on the economic impact of rail connectivity, the challenges faced by...
Published 10/29/24
In episode 34 of the CXD podcast, Oliver King is joined by Nik Lusardi, Design Director and Co-founder of Future Travel Studio, to discuss the evolving landscape of customer experience in the rail and aviation sectors, focusing on existing challenges and opportunities. During the conversation,...
Published 10/07/24
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