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Mark Slatin | The Agile Brand
The Delighted Customers Podcast with Mark Slatin
Welcome to the Delighted Customers Podcast, your go-to resource for practical insights and thought leadership in enhancing customer experiences. Recently ranked in the top 20 on Apple’s Management charts in the US, we bring you discussions with top experts aimed at empowering leaders to elevate customer experience.
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Ratings & Reviews
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5.0 stars from 14 ratings
Enlightening conversation
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“I always learn the practical ways of doing something. And this podcast inspires me to think beyond typical possibilities.”
Noriskforme via Apple Podcasts ·
United States of America ·
03/10/23
“Great insights for business leaders who want to differentiate their brand by the experience they deliver to their customers.”
markslatin via Apple Podcasts ·
United States of America ·
08/09/22
Recent Episodes
Jennifer Ashman is a CX thought leader and experience design expert. She has been in the field for over two decades and is a Professor of Practice at Michigan State University, where she teaches Experience Design in the Master's Degree program in Customer Experience Management.
Jennifer shares...
Published 05/02/24
Published 05/02/24
You’ve just been hired as the Chief Experience Officer to run a financial services firm. What are the keys to driving sustained success?
Join CXO Eric Smuda share his insights on the keys (and the challenges) to leading successful change by driving outstanding customer experiences.
My favorite...
Published 04/25/24
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See hourly chart positions and more than 30 days of history.
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