Amazon warehouses frequently lose and damage stock. Will Cooper from Rev Up Technology estimates this can be as much as 3% of sales. Unfortunately, Amazon does not always reimburse merchants, which is a hidden cost of doing business. Even if you know the reimbursement process, getting around to it is difficult, which is where companies like Rev Up come in. They take the whole process off your hands for a small commission. In this episode, I talk to Will about why sellers who are making claims are leaving money on the table and what merchants should be doing to get their money back. --- Send in a voice message: https://podcasters.spotify.com/pod/show/ecommerce-odyssey-podcast/message