How to Grow Your eCommerce Business is sponsored by the multi-channel eCommerce Business Vendlab (⁠www.vendlab.com⁠). Contact us if you want to talk about grow your eCommerce business. Shipping is often an afterthought but is vital to the growth and success of any eCommerce business. It serves as the final touchpoint between the seller and the customer and significantly impacts customer satisfaction and retention. Efficient and reliable shipping solutions can enhance the shopping experience, foster trust, and encourage repeat purchases. Competitive shipping options can help differentiate your business from competitors. In this episode we discuss: How important is shipping? What shipping options to offer? Free shipping or not free shipping? Send tracked or untracked? Shipping thresholds International shipping options Returns – Free or not? Fulfilment houses – good idea? Channel based shipping