Season 3 Episode 8 - Talking CX, CRM and customer expectations

Season 3 Episode 8 - Talking CX, CRM and customer expectations with Special Guest Lucy Halley

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Description

We're back in the world of interviews with a bang. Customer Experience (CX) has been a big focus for clients and agencies alike over the last few years. Luckily, we have an expert in the shape of Lucy Halley - the Executive Head of Strategy at agency Havas CX Helia - to guide us through it in this episode.

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