"Anyone can steer the ship, but only a leader can chart the course." The words of John C. Maxwell in his book, "The 21 Irrefutable Laws of Leadership." On the show today, we apply this to fast food and we create a strategic vision for what store you inherited from your predecessor to the perfect...

It happens: you end up with an employee who just won't listen to One Minute Reprimands or other informal corrections. It is time to part ways with this employee. Today's show will offer some general tips and advice for how to write someone up and eventually fire...