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The Restaurant Guest Experience Podcast
An ad free resource for restaurateurs! Over 100 episodes and a new episode every Monday. Listen in to learn from industry leaders how to grow your restaurant, improve your guest experience, turn your customers from strangers to friends, and to leverage data and marketing tools to increase your revenue.
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Ratings & Reviews
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5.0 stars from 10 ratings
Long time listener
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“Love the show! Been listening since 2020. I love Zack’s insights and the quality of guests just keeps going up.”
Cancelled order #7 via Apple Podcasts ·
United States of America ·
03/11/24
Favorite episode so far
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“Michel Falcon dropped straight GEMS !!! 👏🏾🙌🏾 Favorite episode 🥳”
NamasteEO via Apple Podcasts ·
United States of America ·
06/29/22
Informative
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“Love the host’s energy and the guests they have on are super informative!”
Derekdlm via Apple Podcasts ·
United States of America ·
09/09/20
Recent Episodes
Today's guest is Craig Dunaway, COO of Penn Station East Coast Subs, who shares insights from his 25 years in the restaurant industry. Learn how to spot lasting trends, adopt new technologies wisely, and use a 'fast follow' approach to stay ahead without breaking the bank.
We'll dive into how...
Published 04/22/24
Published 04/22/24
It's Bo time! Today's episode is with Sergio Pérez, Senior Director of Omnichannel at Bojangles, who takes us through his journey from an intern to a strategic executive in the world of restaurant marketing.
We also talk through the 3 C's: Convenience, Consistency, and Connection, and how you...
Published 04/15/24
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