Communication can be tough - especially when you have to deliver some difficult feedback. Kim Scott is a well-known figure in the business world, particularly for her work on management and leadership. Her background includes roles at major tech companies like Google and Apple, where she was involved in building and managing teams.  She wrote the book "Radical Candor: How to be a Kick-Ass Boss Without Losing Your Humanity" which breaks down what it looks like to both care personally and challenge directly landing you in the sweet spot of radical candor. But what are some of the other quadrants we can fall into? Do you slip into ruinous empathy which happens when you care a lot but never challenge? (Picture EVERYTHING IS AWESOME!!! from the Lego movie) Are you known at the office for your obnoxious aggression which isn't showing your invested in the other person but you're absolutely going full-force on the challenging? (Meryl Streep in Devil Wears Prada, anyone?) Or are you manipulatively insincere where you're not really emotionally involved at all or speaking up? (Office Space: "I'm gonna need you to come in on Saturday...mmmk?") Our first ever Haven! book club read the book to discuss it together last month and had the privilege of the author herself joining to answer our questions. Kim graciously answered our questions and I think you'll enjoy what she has to say! Learn more about your ad choices. Visit megaphone.fm/adchoices