Stephen Hammond, lawyer turned professional speaker, helps his clients avoid the landmines that are getting so many people and workplaces in trouble. For 27 years Stephen has educated thousands of Canadians about the importance of preventing and responding to all the inappropriate stuff that goes on at work; in particular, harassment, bullying and discrimination. Despite the serious nature of the issues, Stephen is known for his humour, wit, and discussing issues that are current and relevant. Most importantly, people leave his sessions feeling more confident to prevent and address inappropriate workplace behaviour. Stephen shares the importance of dealing quickly with matters that can quickly erupt into more serious situations especially when these appear to violate individual’s ability to work in a respectful work environment or are an infringement on any of the protections provided under human rights and charter of freedom legislation. His stories are real, taken from actual cases. His lessons, using his recent book The New Norm: A manager’s guide to improving workplace behaviour … and keeping out of legal hot water are practical, outlined as: 1) A big mistake; 2) Important tip; 3) Quiz on the key points; and 4) relevant Canadian legal cases on “the big mistake”. Stephen makes a subject that could be overwhelming and mired in legalese approachable and understandable as evidenced in his keynotes “It’s Official – Everything is Offensive” and “Creating Your New Norm at Work”. Hope you will join us for lots of nuggets of great learning that could help keep you and your organization contributing to the “wow” organizations – those great ones that we love working for and with.