Episode Intro: It is time to “sign off” with this being my final podcast in the series HR Inside Out. And wow, what a wonderful experience this has been, learning how to become a podcaster, having the courage to reach out to potential guests, developing the programs, working with an editor, undertaking the related research, meeting new people, and deepening my relationship with others – so many new experiences along the way. I sincerely hope that the series has accomplished its goal of...

Episode Intro: Dimple Dhabalia has woven both her own story and that of others she has worked with into a phenomenal book, Tell Me My Story: Challenging the Narrative of Service Before Self; a book that digs deep into the realities that so many of us who provide service to others (because “caring for others in inherent to who we are, and to do anything different would leave us feeling unfulfilled and restless”) experience. Did you know that vicarious trauma can result from repeated...

Episode Intro: Passion and legacy… will those attending your celebration of life affirm that you found and lived yours? What lives will you have positively impacted over the course of your career? Are you genuinely practicing the values you aspire to? Will you be able to say that you had some fun along the way? Interested in learning more? Hope you will join me! About the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all...

Episode Intro: If you are seeking tools to help your spark or that of those you care about burn brighter, I would like to introduce you to Tony Martignetti. Through Tony’s latest book, Campfire Lessons for Leaders: How Uncovering Our Past Can Propel Us Forward, he shares transformational stories of courageous individuals, including himself, unearthing concepts like the significance of flashpoints in our lives, using question bursts, removing social masks, using experimentation to fail...

Episode Intro: Most organizations are struggling with skill shortages and retention of talent. A lack of social connection at work is a widespread problem – made worse by remote and hybrid work. Did you know that: 57% of employees feel invisible at work. 20% of new hires will quit their job in the first 45 days. Many don’t even show up on day one (particularly when the gap between offer and start date is long). According to a 2021 research study by McKinsey, a lack of connection and...

Episode Intro: Kate Bravery is co-author of the recently published book, Work Different: 10 Truths for Winning in the People Age. If the “10 Truths” headings: “Goodbye employees, hello contributors”, “Stressed out, burnt out and quietly quitting”, “It doesn’t pay to stay”, “Purpose rules and empathy wins”, “Trust and accountability are a team sport”, “The new rhythm of work”, “Skills are the real currency of work”, “Supply is unchained”, “Intelligence is getting amplified”, and...

Episode Intro: Ever find yourself constantly ruminating over a comment where you felt criticized, still fuming over that driver that gave you the finger on your way to work, really down over that disappointing performance review, and hypersensitive over what felt like a disappointed look towards you from your boss. Do you, like me, tend to brush off compliments, focus on the poor grade you received instead of the good ones, and look to the next goal without really recognizing and celebrating...

Episode Intro: Ch ch ch Changes… evokes David Bowie, Change – Taylor Swift and yes, The Times They are A-Changin, thank you Bob Dylan. But change isn’t just within song lyrics. Whether it be those New Year’s Resolutions or moving forward with organizational objectives, making small, incremental steps in the direction we are wishing to head truly works. Interested in learning more? Hope you will join me! About the Host: Susan has worked with people all her life. As a human resource...

Episode Intro: 2023 and oh, what a year! Reflections – everything changes but so much stays the same – using excerpts from my book Leadership Inside Out: Effecting Change from Within on improving communication and conflict resolution. And more! Interested in learning more? Hope you will join me! About the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as...

Episode Intro: Using metaphors from nature, and brilliant insights from leading authors, I share lessons and tools for your leadership toolkit through what I have found helpful in my own journey. We have fun with what I call the three “C” s of leadership evolution; these being Confidence, Curiosity, and Connection. Interested in learning more? Hope you will join me! About the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all...

Episode Intro: Staff and skills shortages aside, truly, what is happening to customer service these days? When benefits such as customer retention, employee retention, troubleshooting and problem-solving, leads to referrals, boosts the brand, increases customer lifetime value, and influences corporate culture are noted as the benefits, seems to me there is enough to make ensuring a really positive customer service experience worth an organization’s while. This certainly hasn’t been my...

Episode Intro: I am sure that you have heard of the KISS principle – the one about “keeping it simple”. With our world feeling so much more complex and, at times, out of control, it seemed an appropriate topic for a podcast. Where might you be making your world more complex than it needs to be? Simple is about actions and experiences. And it is about what we teach and learn through these. Interested in learning more? Hope you will join me! About the Host: Susan has worked with...

Many of our organizations are striving to improve diversity, equity, and inclusion in our workplaces. We can’t achieve any of these without ensuring that these same work environments are felt to be psychologically safe, where candor and willingness to engage in “productive conflict” is part and parcel of learning from different points of view. According to Amy Edmondson in her excellent book The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation,...

Lisa is a wonderful example of someone who chose to blossom when confronted with the reality of both job loss and health challenges. In 2014 she was laid off from her Human Resources Manager position. A few months later, she had half of her thyroid removed in error. This sent her on a long process of healing. It also encouraged a change of mindset and a decision to let go of what she describes as “who she used to be”. Lisa transitioned to offering her skills in a different way - as a...

Even though there were dozens of individuals on the Grand Connection networking group Zoom call, Nadine and I kept ending up in the same breakout rooms. We both took this as an indication that we should chat further. On my recent trip to Victoria, British Columbia we agreed to meet and exchanged books; hers, Knowing me. Knowing You: The PEP Personality Process and mine, Leadership Inside Out: Effecting Change from Within. The more I learned about Nadine and the work she is doing…. Well, I...

Interested in learning more about the impact of shame and the inner critic, of the toxic shame spiral and our shadow, and of the negative impact that unexpressed anger can have on our health? In this podcast host Susan Ney and her guest Alister Moes explore the importance of anger management. The pain, sadness, hurt, fear, anxiety, shame, and often trauma, are what leads someone to react disproportionately to events. It is only when this is examined, with compassion and deep respect,...

Everyone can go towards a path that is authentic to them. Often, we are in a role that earns us a paycheck but is that enough? Join host Susan Ney and guest Sam Thiara of Ignite the Dream as we do a deep dive into discovering the extraordinary in the ordinary, why “Everyone’s life is an autobiography – make yours worth reading”, learn of Sam’s journey – as captured in his recent book Lost and Found: Seeking the Past and Finding Myself, savour morsels from Sam’s blog - living by gratitude,...

Join Susan and guest Sharon Summerfield, Founder of The Nourished Executive as they delve into the topic of stress and burnout and how making small micro changes, which begins with a desire for living a more nourishing (in all contexts) and fulfilling life. Sharon has turned adversity into adventure, activism, and alignment with who she is at her core. A registered holistic nutritionist and certified breath coach, she is a model of lifelong learning and of paying it forward to help others on...

I have been surprised to hear ageism being referred to by a growing number of my colleagues and their children. Ageism is defined as prejudice or discrimination on the grounds of a person’s age – at any age. And like other forms of bias, ageism is not based in biology but is socially constructed. It starts in childhood. We pick up cues that then guide our feelings and behaviour towards people of different ages and towards ourselves. According to the Global Report on Ageism, “Ageism...

Join host Susan Ney and her guest Victoria Miles as Victoria shares her research, insights, and personal journey of transition – a journey of liminal leadership – the focus of her Master of Leadership major project and thesis. What guides the good good-bye? Victoria shares that it is all about leading a transition in a conscious and deliberate way, about letting go in increments, about dealing with the betwixt and between of transitions and, seeing uncertainty as opportunity. Together...

Originally from Lagos, Nigeria Ayo Owodunni immigrated to Canada in 2016 as an Economic Migrant. His initial experiences were not positive ones. He learned from these and now works with both businesses and individuals to change this. Canada needs the 500,000 immigrants scheduled to make Canada their new home per year. Ayo shares what we as their colleagues, and they as new immigrants can and should be doing differently to make this better for everyone.

Join host Susan Ney and her guest Cheryl Brewster as Cheryl talks about finding and living the power of joy in our lives and of her journey to modelling this, repurposing her work - rebranding as the good pirate - and encouraging “following your creativity into your zone of genius”. Aye matey!!!!

In my last podcast, I talked about saying yes to opportunities; that these can take us to experiences and places we could not have ever imaged. Something we often don’t say “yes” to, is taking breaks. I have been the person who, fully focused on what I was doing, didn’t stop what I was doing to grab that morning coffee, or at times, lunch. As a leader I always encouraged that team members ensure that they take their breaks, but I often didn’t model my words, and therefore, likely left...

I’m back! I said “yes” and created a whole lot of interesting new experiences in my life, including meeting a number of my zoom colleagues in my travels to Stirling, Scotland. When was the last time you did something that wasn’t necessarily comfortable for you? You are encouraged to say “yes” when opportunities present themselves, especially when they stretch your comfort zone. You never know what might come of the experience. It is all a part of “daring to soar”. Hope you will join me!