At the RocketX Conference, I sat down with Josh Ogre of Service MVP. We discussed the importance of having a call by call manager to bolster the culture of your sales team. A common misconception of a sales manager is they have to be great at sales first; Josh shares with me that’s not the case. It is important to have the right person in the right spot, and for a call by call manager, you need a LEADER. Tune in to hear tips on phone processes, what it takes to be a leader, why you need a call by call manager, and more!! Find Service MVP at: https://www.servicemvp.com/ Learn more about us at: https://hookagency.com/ Book a call with us at: http://calendly.com/sydneeolsen/30min #CallByCallManager #SalesManager #hvac #plumbing #homeservices