From the True Grit event in Memphis, we were lucky to catch Dustin Van Orman, President of Mergers and Acquisitions at the Any Hour Group. We discussed the workings of creating loyalty and trust with customers, the upcoming interactive event for HVAC professionals, and strategies for continuous business improvement even amidst challenging markets. 3 Key Takeaways:  Customer Education & Options—Understand the importance of providing service and educating your customers, and offering innovative equipment options that can elevate their experience and your business’s reputation.Continuous Training & Leadership Development - Dive into the company's comprehensive training strategies involving rigorous ride-along programs and perpetual weekly sessions, ensuring the technical team and managers are equipped to excel.Smart Marketing & Analytics - Recognize that astute marketing doesn't mean merely increasing spend but entails negotiating and understanding business metrics, and data to foster long-term relationships and growth. Listen to the full podcast for insights into creating a stellar service business that thrives on loyalty, innovation, and exceptional leadership. Find Dustin: On The Web: https://anyhourservices.com/ E-Mail: [email protected] Phone: 801-787-3546 Linkedin: https://www.linkedin.com/company/any-hour-services/ Linkedin: https://www.linkedin.com/in/dustin-van-orman-26269184/ Dustin’s Previous Episode: https://www.youtube.com/watch?v=tt3luO8v0ew Join Our Group: https://www.facebook.com/groups/hvacrevealed Presented By On Purpose Media: https://www.onpurposemedia.ca/ For HVAC Internet Marketing reach out to us at [email protected] or 888-428-0662 Sponsored By: Chiirp: https://chiirp.com/hssr Elite Call: https://elitecall.net On Purpose Media: https://onpurposemedia.ca