This week on HVAC Success Secrets: Revealed, we had the pleasure of hosting Rhonda Chaney, a seasoned expert in HVAC coaching and business development from BDR. With over a decade of industry experience, Rhonda shared invaluable insights on boosting HVAC business profits, improving team efficiency, and the pivotal role of coaching. 3 Key Takeaways: Hands-On Training’s Impact: Rhonda emphasizes the significance of practical, hands-on training in the HVAC industry to ensure technicians and...

In our latest episode of HVAC Revealed, we sit down with Daniel Simon from Coast Pay, a fintech and fleet management pro. Daniel shares how bringing new tech into the home service industry can really shake things up and make them more modern. He discusses how smart payment tech can cut fuel costs by about 9-10% and save managers around 16 hours of work annually. Daniel also discusses common problems with managing fleets, like the misuse of company resources, and offers practical tech...

In our latest episode, Katy Waters, the marketing director at Dyess Air and Plumbing, joins Evan for an engaging conversation on HVAC marketing strategies, data analysis, and market trends. If you’re struggling with how to bring your marketing to the next level, this episode is for you. Here are 3 key takeaways: Data-Driven Decisions: Katy emphasizes the importance of leveraging data from platforms like ServiceTitan combined with market share analysis to tailor strategies for different...

Another great episode of HVAC Success Secrets: Revealed, this time with the amazing co-owner of Comfort Tech, Terri Wilkinson! Terri talked about her journey from working in the swimming pool industry to building an impressive HVAC company with her husband. Watch the full episode to learn important ways to give women in trades more power and create a thriving business culture. Key Takeaways:  Empowering Diversity: Encouraging women to consider careers in HVAC can not only help balance the...

Live from EPIC 2024 in Anaheim, CA, we welcomed Jordan Bowman to the table for an insightful conversation full of revelatory moments around leadership in the HVAC industry. Key Takeaways from our conversation: Embracing Change as Growth: Jordan reminds us that change, while challenging, is a stepping stone for personal and professional growth, especially when navigating the responsibilities of becoming the general manager of the AC Guy of Tampa Bay.Emotional Intelligence & Core Values: We...

Welcome to another energy-packed episode of HVAC Revealed! This time, we're excited to share insights from Greg Gabler's remarkable journey as owner of Platinum Plumbing in Shreveport, Louisiana. Tune in to unravel the secrets behind setting and achieving extraordinary business goals.  From writing them down to reverse engineering success, Greg's story is a trove of inspiration and practical advice. Here are 3 key takeaways from this enlightening conversation: Realistic & Visible...

Catch the latest HVAC Revealed episode where we kick back with Michael Johnson, an ex-US Air Force ace turned HVAC mogul. With two decades at the helm of AC Man Heating and Air Conditioning and as a success coach for the Conquer Program at HouseCall Pro, Michael’s got some killer insights to share. Here are 3 hot takes you won't want to miss: Brand Brilliance: Learn how rocking a strong, consistent brand can build trust and let you price like a boss.Pricing with Purpose: Find out why...

We had a fantastic conversation with New York Times Bestselling Author and keynote speaker, Weldon Long. We delved into the importance of mindset, sales strategies, and creating success in the HVAC business.  Here are three key takeaways from our enlightening discussion: 1. The Power of Mindset: Weldon emphasized that mindset is crucial for success. He compared neural pathways in the brain to a highway system, where our thoughts run like cars. Changing our thinking can lead to different...

In the most recent episode, we had the pleasure of interviewing Jarod Smith, the mastermind behind Clog Busters drain cleaning and repair. In just a few years, Jarod has propelled his business to remarkable success and shares valuable secrets with fellow home service professionals.  Here are three key takeaways from his episode: 1. Investing in Growth: Jarod's incredible journey from starting the business with just one employee to envisioning a remarkable fleet of 50 trucks across...

What a great episode with the Expert of Experts,  Anton Martin from English Air, Inc. His 26 years of experience in the service industry brought a wealth of knowledge to our discussion, making this a must-listen for anyone in the home service industry who came from humble beginnings.  Here are three takeaways from Anton's wisdom-packed episode:  Diversity Drives Innovation: Anton highlighted the need for the HVAC field to hire people of color. By welcoming different kinds of people and...

Are you looking to optimize your HVAC business outreach and nurture your customer database for better results? Look no further! In this episode of HVAC Revealed, Chris Badran, Co-Founder of RP One and Rocket Bookings, shared valuable insights on how to fill dispatch boards and effectively nurture your customer base. Key Takeaways from the Episode: Clear and concise messaging is crucial for text message marketing campaigns. The call to action should be transparent and easy to...

In our latest episode, we unpack the ins and outs of HVAC business success with the insightful Chris Hunter, a name synonymous with excellence in our field. From secret shopping tactics to the importance of mentorship, Chris leaves no stone unturned in explaining how to thrive in today's competitive HVAC landscape. Don't miss this in-depth conversation that will surely elevate your company's game! Key Takeaways: The Power of Systems:  Learn how consistency and training can make or break...

In our latest episode, we sit down with Tom DeSantis, Redwood Services’ director of field sales, for an in-depth discussion filled with actionable insights. Whether you're a seasoned HVAC professional or just curious about the industry, you won't want to miss this! Key Takeaways: Data-Driven Decisions: Data isn't just numbers; it's the blueprint to your business's success. Learn how Tom's process for analyzing and tracking improves sales performance and operational efficiency. Strong...

From the True Grit event in Memphis, we were lucky to catch Dustin Van Orman, President of Mergers and Acquisitions at the Any Hour Group. We discussed the workings of creating loyalty and trust with customers, the upcoming interactive event for HVAC professionals, and strategies for continuous business improvement even amidst challenging markets. 3 Key Takeaways:  Customer Education & Options—Understand the importance of providing service and educating your customers, and offering...

At True Grit in Graceland, we had the pleasure of sitting down with marketing maven Brianna Skiffington. She shared a goldmine of insights on how KPIs, benchmarks, and transparency between marketing and operations can skyrocket your HVAC business's performance. She also discussed the launch of CXC and how this technology will change the way we do business. Three Key Takeaways  Marketing Performance Metrics: The average ticket can be a game-changer in evaluating and enhancing your marketing...

In our latest episode, Evan sat down with Brian McDermott, the mastermind behind Prostar Plumbing and Heating, to uncover the success secrets of the HVAC industry. Get ready to transform your business with insights that go beyond the conventional!  Key Takeaways  Providing Options: It's not about pushing a sale; it's about presenting solutions. Customers trust you more when they have choices, leading to better outcomes for everyone involved. Honest Solutions: Quality, reliability, and...

In a truly eye-opening 200th episode of HVAC Revealed, we sat down with Amanda Triolo from CxC and Nathan Mandsager from Child Voice to discuss the profound impact of mission work and the integration of trades into the tapestry of global healing and community engagement. Here are 3 key takeaways from the episode: Global Perspective in Local Business: Engaging in mission work isn't just about what's accomplished overseas – it’s about the perspective it brings home, too. This conversation...

We had Uzair Ahmed on the podcast! He’s a partner at Cottonwood Automation, a digital operations agency that designs and implements digital tools and processes for HVAC companies!  We dove deep into the trenches of business metrics, recruitment strategies, and the indispensable role of automation in the HVAC industry. Listen in as Uzair shares a treasure trove of actionable advice applicable to HVAC businesses as to any service-based industry. Three key takeaways  Metrics Matter: Don't wait...

Join us for an illuminating discussion at AHR 2024 with industry pioneers, Logan Marshall and Peter Capuciati, on revolutionizing the HVAC landscape. Their insights bridge the gap between traditional practices and cutting-edge innovations, driving change and fostering a service-driven culture. 𝗞𝗲𝘆 𝗧𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀: Core Values and Culture: Discover the vital role of company core values, such as gratitude and service, and how these principles can inspire technicians and leaders alike to find deeper...

In this episode of HVAC Success Secrets: Revealed, Evan and Thaddeus delve into the invaluable impact of customer reviews and employee engagement with marketing guru Christopher Lollini of Reputation Igniter. Packed with practical advice and innovative strategies, this episode is a treasure trove for any HVAC business looking to soar. Key Takeaways: Embrace Customer Reviews: Discover the power of reviews and learn to maintain a stellar online reputation. Aim for a solid average rating and...

We're thrilled to introduce our guest, Justin Judd, the VP of Sales at Chiirp, who is here to share his expertise on customer experience and the importance of standing out in a competitive marketplace. We dove deep into the core of customer experience, the power of automation, and the raw human element behind business operations. 3 Key Takeaways Customer Experience Excellence: The art of collecting and utilizing customer feedback is non-negotiable. Justin from Chiirp walks us through the...

We're thrilled to bring you an insightful conversation on the interplay between technology and customer service in the trades. Tyson, co-founder of Avoca AI, shares his pioneering journey integrating AI in HVAC operations to redefine customer service. Key Takeaways: Enhanced by AI - Discover how Avoca AI's tools are revolutionizing call centers with real-time coaching and a significant boost in efficiency.The Future of Customer Interaction - Get insights on the upcoming trends of AI-driven...

Our latest episode of HVAC Success Secrets: Revealed has guests Dan Clapper & Ken Midgett from Interplay Learning! They joined us at AHR EXPO 2024  to discuss the transforming world of HVAC training through simulation technology.  3 Key Takeaways  1. Invest in Training for Business Growth: A strong emphasis is placed on integrating comprehensive training programs into the core of your business model. Prioritizing education is not just a cost - it's a strategic investment in your company's...

Listen to our latest episode with marketing maestro Ryan Chute from Wizard of Ads. We go deep into the art and science of customer-centric strategies in the HVAC industry. Here are 3 key takeaways from this mind-opening conversation: Time Is Money, Literally: Discover how a $500 promise for punctuality can transform your brand's trust and customer intimacy. Mastery Through Simplicity: Crafting a simple yet sophisticated approach to business that focuses on genuine service is the path to true...