We’ve spent the whole second season of Infernal Communication talking about storytelling. So it’s time we focus on the other side of the conversation: listening. You know the old saying, we’ve got one mouth and two ears, yet for some reason, listening can really take a back seat to talking, let’s...
Published 03/21/24
We’ve said it once, and we’ll say it again (and again…), know your audience! Get specific and think of them early and often. It’s all too easy to try to be all things to all people, and casting too wide a net that can leave you connecting with no one. But sometimes getting very specific and using...
Published 03/14/24
In the moment, it’s awful. And often for many moments afterwards, still awful. But inevitably we are going to embarrass ourselves, let’s figure out how to flip the script.
In this episode, we’ll hear the story of how restaurateur Will Beckett’s humour and kindness turned a very expensive mistake...
Published 03/07/24