Kartik Sakthivel, Chief Information Officer, LIMRA and LOMA and Jonathan Yoon, Vice President, Head of Marketing – Life, Nationwide, discuss how AI is being leveraged to improve customer engagement, understanding, and personalization.

Kartik Sakthivel, Chief Information Officer, LIMRA and LOMA and Kelly Coomer, CIO, Sammons Financial Group and Chair of the LIMRA and LOMA AI Governance Group, discuss the purpose and achievements of the group, including tools and frameworks to maximize the business value of AI and promote...