On this episode we hear from Sue. With a passion for hospitality, during her career she at one point spent 29 years with Marriott. She then moved over to the convention centre industry where she applied her hospitality experience. And then she went onto start her own business consulting with hospitality professionals to help modernise, streamline, identify more streams of revenue and improve the guest experience. She has an employee first approach, which I can get on board with. Take care of your staff first, and they will deliver a great customer experience. She shares that by stepping up and working at a higher level, allowed her to be viewed as a leader, at a time was a mostly male dominated environment. There were also moments in her career that she did not always grow vertically, she also chose strategic horizontal moves. She has a wealth of knowledge to share from her experience and would love to connect with other female leaders in the industry, please do not hesitate to reach out to her.