On this episode we hear from Rosina. An intercultural trainer and DEI consultant with a focus on the hospitality industry. She started in hospitality at a young age and all throughout her uni years. She says that it taught her so much about problem solving, thinking on your feet and social skills which she then used later in her PR career. During this time, she worked at an agency where the CEO was of Indian heritage and it was the first time she had a person of colour as her boss, which she was extremely proud of. She then went onto spend a few years in the charity sector working in the UK. She then moved to Berlin, where she spent the next 12 years, where she has had her two kids, career with Design Hotels and then starter her own business. During her time at Design Hotels the one thing she is very proud of is creating cross-departmental campaigns for newly opened hotels. When it comes to intercultural communication, she says it’s a combination of intention and being aware of it, that helps you to understand other people and then how to communicate in that environment.