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Intercom
Intercom on Product
Discover the latest insights from Intercom Co-founder and Chief Strategy Officer Des Traynor, Chief Product Officer Paul Adams, and other Intercom product leaders as they share their latest thoughts on building software in an AI-first world.
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Ratings & Reviews
4.6 stars from 18 ratings
Favourite Product Pod
Really enjoying this show. The show conveys an aspirational product culture it’s really interesting to hear shared. I’ve listened to each episode multiple times over. Please keep producing more! Thanks, Luke
Luke Shipley via Apple Podcasts · Great Britain · 10/26/21
Great insight
Two product legends and a great pod to boot. Thanks for this.
Stock Guy 2020 via Apple Podcasts · Canada · 12/16/19
Recent Episodes
Is the AI hype justified, or is there more to the story? Hear renowned industry analyst Benedict Evans as he cuts through the noise and reveals what AI really means for industries like customer service. Watch this episode here:...
Published 11/14/24
Intercom CEO Eoghan McCabe breaks down how AI is about to disrupt customer service on a scale we’ve never seen before. From bots talking to bots to AI surpassing human expertise—this is just the beginning. The race to build and ship the future is on. Watch this episode on YouTube:...
Published 11/01/24
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