As Pie’s first Chief Claims Officer, Dimitrius King is responsible for leading and implementing the company’s claims strategy. Over the past 15 years, Dimitrius has held various strategic and claims leadership roles in both personal lines and commercial lines at Liberty Mutual and The Hartford. In today’s episode of the In The Know podcast, Chris Hampshire and Dimitrius discuss his shift away from one of the largest insurance organizations in the world into insurtech, claims, and Dimitrius’s commitment to improving DEI in the insurance industry.   Key Takeaways Dimitrius shares the career path that gave him exposure to several aspects of the industry. Transitioning from a large, established organization to a smaller company. Questions to ask yourself when approaching a major transition. Tactics for effectively enhancing a company culture. Building a foundation for an organization that can expand into the future. The current state and future of the role of insurtech. Dimitrius shares his message for people who are considering a career in claims. The impact of new technology in the claims space. Strategies for better communicating the insurance industry’s value proposition. The importance of DEI efforts in the insurance industry. Dimitrius’s advice for attracting new talent to the industry. Micro to macro level, a look at the future of the insurance industry. Dimitrius shares his advice to his early-career self.