Traci Adedeji is the incoming 2024 President and Chair of The Institutes’ CPCU Society and works as a Vice-President at JP West, Inc., where she heads the firm’s personal and small commercial lines insurance operations. Her insurance career began in 1984, and her experience includes leadership roles with several national carriers. Her professional affiliations include membership in the Society for Insurance Trainers & Educators (SITE) and the National African American Insurance Association (NAAIA) — Boston chapter, where she serves as a board member. In addition to CPCU, Traci holds the Institutes’ ARM, API, and AIDA designations, and IRMI’s TRIP designation. In today’s episode of the In The Know podcast, Chris Hampshire and Traci discuss the current state and future possibilities of the CPCU Society, the challenges facing the insurance industry, the power of diversity in a successful career, and the vision Traci has for the CPCU Society in the coming year.   These In2Risk 2023 onsite episodes of the In The Know podcast are brought to you by Gallagher Bassett.   Key Takeaways Traci highlights her career journey toward becoming the 2024 President and Chair of The Institutes’ CPCU Society. Traci’s “selfish” vision for the CPCU Society in 2024. An honest assessment of the post-pandemic challenges of the society. Addressing the talent gap in the insurance industry. Traci’s message regarding the benefits of involvement in the CPCU Society. The value of networking within the CPCU Society. Diversity of thought has been a key component of Traci’s successful career. The state of diversity in the insurance industry. Traci’s vision of success as the 2024 CPCU Society president and chair. Students play a critical role in the success of the future of the insurance industry. The value of mentoring and service in a successful career. Traci’s daughter has joined the industry and has opportunities to grow as a leader. A five-year look at the future of the insurance industry. The advice Traci would offer her early career self.