All episodes of ITIL in the Trenches Podcast Series

Episodes

Risk management

Published 01/14/20

Published 01/14/20

The really right way to close a problem ticket

Published 01/14/20

Release management vs. Deploy management

Published 01/14/20

Incidents and requests...Not the same!

Published 01/14/20

New features in the latest ITIL 4 release

Published 01/14/20

The four dimensions of ITIL 4

Published 01/14/20

In this episode, Mark Thomas describes how problem tickets can be treated as projects in ITIL!

Published 01/14/20