Today, Shannon dives deep into the ever-challenging task of aligning employee expectations with those of the business owner. Shannon shares her personal journey of going from a corporate hiring manager to managing a dynamic team of her own, outlining the surprising complexities of hiring and onboarding in a small business. She discusses the importance of clearly communicating your vision, core values, and expectations to avoid misunderstandings and foster a trusting work environment. Shannon also offers practical strategies on effectively deprogramming old behaviors, emphasizing the why behind tasks, and nurturing a culture of reliability. Whether you’re a seasoned entrepreneur or just starting to build your team, this episode is packed with actionable insights to help you bridge the expectation gap and create a more harmonious and productive workplace.   What you'll hear in this episode: 04:25 Reliability: consistently meeting commitments builds client trust. 08:48 Why ask permission to not work? 11:14 Have trusted person interview candidates, clarify expectations.   If you like this episode, check out: How to Keep Employees Loyal Strategies for Managing Remote Teams Who Do I Ask?   Want to learn more so you can earn more? Get $50 off your HR audit with People Principles by using code SHANNON50 here. Visit keepwhatyouearn.com to dive deeper on our episodes Visit keepwhatyouearncfo.com to work with Shannon and her team Watch this episode and more here: https://www.youtube.com/channel/UCMlIuZsrllp1Uc_MlhriLvQ Connect with Shannon on IG: https://www.instagram.com/shannonkweinstein/   The information contained in this podcast is intended for educational purposes only and is not individual tax advice. Please consult a qualified professional before implementing anything you learn.