Middle management gets a bad rap. It brings to mind terrible bosses from the Dilbert cartoons or Michael Scott from The Office, or a career graveyard for mediocre leaders unable to reach the upper echelons of management. And that’s too bad. Because the truth is, most of us are in middle...

 “My experience as a leader is that all the conversations that really mattered happened in corridors when I was in transition from one meeting to the next. And it would be really easy — because of the time constraint — to just say, ‘This is what I think you should do…’. And yet, one of the most...