In this episode, John talks about why values are extremely important in business. After all, these are the things that will drive your business forward. There are many times in life, both in business and in your personal life, when a lot of things come down to our values. In business, recruiting is an important time to make sure the applicant has the same values as you and your business. John’s business value is simple…’Be Better’. Short, straight to the point and more importantly exactly what John wants and needs from people. One of many good tips that John provides is to not have too many values. Between 1 and 3 is good. Do you have your business values in line and does your staff work by them? Tune into this episode for advice on what you should be doing to deal with your business setbacks.   KEY TAKEAWAYS You cannot pick and choose your values. They are part of who you are. Values must come from the top of the business down.   BEST MOMENTS “When you have values, it allows you to make better, more controlled, more accurate decisions, which are true to you”. “If somebody is not performing but they’ve got the right values, it’s worth putting that extra effort in to upscale them, give them the training and development because we know the values are going to be there once they’ve fully scaled, fully trained and developed”.   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ [email protected] See omnystudio.com/listener for privacy information.