In this episode, John shares some of his own stories on how he has previously handled feedback, both positive and negative. Most of us, if not all, have received negative feedback in some way. There are effective ways to give feedback but also constructive ways to receive it and what we choose to do with it. It’s no good to receive feedback and advice and not act on what areas you can improve. Do you handle feedback well? Do you take negative feedback personally? Listen to this episode for John’s advice on handling feedback and what you should do with it.   KEY TAKEAWAYS Look at feedback logically and analytically. Don’t take negative feedback personally. Listen to your staff’s requests. It is vital to act on the feedback you receive from them and it will ultimately instil confidence and loyalty to your business.   BEST MOMENTS “Feedback truly is a gift if you look at it in a certain way. It is the only way that you are going to improve.”   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ https://twitter.com/TheLHAExpert [email protected] See omnystudio.com/listener for privacy information.