Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Vince Desmond, CEO of the Chartered Quality Institute as he explains the leadership challenges faced in not-for-profit organisation, emphasising the crucial role of a supportive community and the power of a clear purpose in mobilizing volunteers, drawing parallels to commercial sectors in the process.Listen to the full episode here...