Summary In this conversation, Ian and Frank discuss the topic of changing your manager's mind. They share their personal experiences and insights on navigating the dynamics between managers and employees. They explore why managers often fall in love with their ideas and the challenges of convincing them otherwise. They also discuss the importance of trust, competence, and taking ownership in building a persuasive case. The conversation highlights the need to understand the manager's perspective and the impact of decisions on their roles and responsibilities. The conversation discusses five methods to change the mind of a manager. These methods include bringing new information to the table, explaining the unintended consequences, using facts and data, building a posse of supporters, and changing the environment. The hosts provide examples and insights on how to implement these methods effectively. They emphasize the importance of removing ego and being open-minded to new ideas. The conversation also highlights the significance of storytelling, seeking feedback, and maintaining conviction when persuading a manager. Chapters 00:00   Introduction and Personal Experiences 03:02   Managers Falling in Love with Their Own Ideas 06:09   Taking Ownership and Making a Big Impact 08:07   Managers Making Decisions for Frontline Employees 13:20   The Role of Trust and Fear in Persuasion 21:18   Proving Competence and Taking on More Responsibility 23:14   Good Managers Harnessing and Empowering Employees 23:32   Bringing New Information 26:51   Explaining Unintended Consequences 30:08   Using Facts and Data 37:08   Building a Posse 44:42   Changing the Environment