Let's Talk PR & More Show #47: Ray Hennessey, Vocatus, on

Let's Talk PR & More Show #47: Ray Hennessey, Vocatus, on crisis communications and corporate apologies

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Sherry Goldman's guest is Ray Hennessey, CEO and executive partner of Vocatus and author of the book Beyond Sorry: How to Own Up, Make Good and Move Forward After a Crisis. Sherry and Ray discuss crisis communications and best practices for corporate apologies.

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