Happy Tuesday, Limitless Family. We’re going to talk about the 5 leverages to your business and how do we keep them turned on? So, lead generation, show up rate, closing rate, client delivery, and client retention. Something that I did at the start was make my decisions based on emotion, when it should have been based on data. Day to day can feel like you have a problem in one of these areas. As an example, let’s say you have a bad booking day. It doesn’t necessarily mean you have a bad booking problem. What you don’t want to have to happen, is you have a bad day in one of these areas and turn around think you need to change everything. That is reacting emotionally. As long you are moving the needle forward in some way, then you know you are doing the right thing. Not doing the actions of lead generation that you aren’t physically putting in the work, this is a mindset roadblock, that you have to likely get over. Maybe a fear or insecurity around generating leads. Your turnaround time. The time between you booking a call and the call occurring is exceeding 48 hours. Ideally you’ll want to book the next available time you have, or have it fall under 24-48 hours. The leads you are booking on the calls, they might not be qualified and shouldn’t have even been booked in the first place and you are letting people in your program that should have never become clients. Often we do this in the beginning when we want to make money and get clients. Remember. Your sales process is an application process and you need to feel they are a good fit. And you aren’t using client surveys to gather feedback on how you can solve a specific client challenge creating a raving fan or how to solve overall challenges that will enhance client experience and return increased retention. So here’s a couple common errors I see in coaches that come to me and can help you identify the constraints within your business.