What if chaos in cultural projects is something to embrace, not fear?   Can chaos theory give us new insights about how to manage complex work? Are we advocates for the owner of a project, or for the project itself? What are the three things upon which the success or failure of a project depends? Sometimes, is it better to let a few things change, rather than fight those changes for even longer? Museum staff are rarely experts in managing building projects or large exhibition productions. Why would we expect them to be? And how can we help?   Jon Maass (Director, MAASS) joins host Jonathan Alger (Managing Partner, C&G Partners) to discuss "Embracing Chaos". Along the way: high-performance buildings, that word “program” again, and whether projects need overseers, therapists or cheerleaders. Talking Points: 1. Chaos theory studies things that are impossible to predict.2. Museum projects are chaotic and that’s a good thing.3. A project is a cultural exercise, with its own diverse culture.4. Museum owners are not built to build buildings.5. Teams who excel at museum projects are rare.6. Change during the process is inevitable, so embrace it. How to Listen: Apple Podcasts https://podcasts.apple.com/us/podcast/making-the-museum/id1674901311 Spotifyhttps://open.spotify.com/show/6oP4QJR7yxv7Rs7VqIpI1G Everywherehttps://makingthemuseum.transistor.fm/ Guest Bios: Jon Maass is an architect, builder and maker of things. His history of designing and building structures informs and supports his work as an owner’s representative, helping numerous cultural institutions realize new mission-driven projects and restore important cultural touchstones. His work is process driven, emphasizing proper planning at the project’s outset and relentless pursuit of its stated goals. Jon received degrees from the University of Michigan and the Cooper Union for the Advancement of Science and Art in New York, where he was amongst the first recipients of the Menschel Fellowship. His creative history began in the theater where we he designed and built stage sets for numerous Off- Broadway and Off-off Broadway shows throughout New York’s East Village. He continues to teach at Cooper Union, helping young architects understand how to navigate the design and construction process toward making exceptional buildings.   About MtM: Making the Museum is hosted (podcast) and written (newsletter) by Jonathan Alger. This podcast is a project of C&G Partners | Design for Culture. Learn about the firm's creative work at: https://www.cgpartnersllc.com Show Links: MAASS on the web: https://www.maass.works MAASS by phone: +1-917-578-0190 Jon Maass by email: [email protected]   MtM Show Contact: https://www.makingthemuseum.com/contact https://www.linkedin.com/in/jonathanalger [email protected] https://www.cgpartnersllc.com Newsletter: Like the episode? Try the newsletter. Making the Museum is also a one-minute email on exhibition planning and design for museum leaders, exhibition teams and visitor experience professionals. Subscribe here: https://www.makingthemuseum.com