The ‘Great Attrition’ in frontline retail—and what retailers can do about it
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New research reveals which aspects of the employee experience matter most to US frontline retail workers. Retailers must pay attention and act quickly, or risk losing more than half their store staff.
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The consumer goods industry, once an investor darling, has underperformed in recent years. Companies can prioritize six actions to simultaneously revive revenue growth and cut costs.
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