It isn't easy, saying 'No'. Especially if you are young, new in a team and feel the need to make a good impression, you'll accept nearly anything. But if you aren't careful you end up with exactly what you wanted to avoid: missed deadlines, disappointed colleagues and angry customers. And maybe,...

True story : my client had everything. She was successful at work, respected as a manager, popular with her team, healthy relationship at home - but she told me it left her feeling unfulfilled so she wanted to work on how to get the next promotion, then it would be all okay.For some reason, I...