Tim Elmore, author of The Eight Paradoxes of Great Leadership: Embracing the Conflicting Demands of Today's Workplace Tim Elmore and Bill Ringle discuss how leaders today need a stronger cognitive to deal with the wide range of education, expectations, exposure, and emotions that employees bring to their work. >>> Visit MyQuestforTheBest.com  for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 300 episodes of thought-provoking and insightful interviews with today's top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations. Interview Insights Top 3 Takeaways Leadership is not a feature but an identity. The fastest way to influence people is through serving and problem-solving. Do not attempt to control the outcome. Instead, influence it when you can. Read the Show Notes from this Episode Tim fondly recalls the first time he spoke in front of an audience and shared his appreciation for Sean Mitchell, the man who gave him the opportunity.[01:13] The negatives and the positives of having talent. [03:53] John Maxwell mentored Tim over 20 years. What was the most valuable skill that John Maxwell taught Tim Elmore? How to have a difficult conversation. [05:04] What is true leadership and what makes it a challenge to execute consistently? [08:16] Introducing the three buckets of Habitudes: What is in your control, what isn't, and what you can influence. [09:11] Why are most managers guilty of confusing the influence bucket with the control bucket? Mixing up what you can control with what you can only influence. [10:28] CASE: Terry was a leader who is a poster boy of why it is dangerous to lead with too much confidence and no humility. [13:32]: What is the Dunning-Kruger effect? What happens when people lead with ignorance and confidence. [15:30] CASE: Dennis was a Chick-fil-A manager with a drinking problem that affected his workplace. After discovering this, Truett Cathy showed the door to Dennis. What door did Truett Cathy show his manager? The door to improvement. [16:23] How do you hand over the reins of leadership like a boss? Examples from Martin Luther King and Truett Cathy. [19:06] Tim created a new Habitude called clean the windows: Giving your team the freedom to work things their way but making the result you want to be achieved explicit. [24:22] Isaac Newton is a perfect example of achieving exemplary results without supervision. [25:41] My Quest for the Best lightning round begins. [26:50] Expert Bio Dr. Tim Elmore is the founder and CEO of Growing Leaders, an Atlanta-based non‐profit organization that was created to develop emerging leaders. His work grew out of 20 years of serving alongside Dr. John C. Maxwell. Elmore has appeared in The Wall StreetJournal, The Washington Post, USA Today, Psychology Today, and he’s been featured on CNN’sHeadline News and Fox and Friends to talk about leading multiple generations in themarketplace. He has written over 35 books, including Habitudes: Images That Form LeadershipHabits and Attitudes. Contact Info and Social Media for Tim Elmore Primary website Travels from: Peachtree Corners, GA Connect on: Twitter | LinkedIn | Instagram | Facebook Resources Mentioned During the Interview Below are key people, places, books, quotes, websites, and other resources that we discussed, so you can explore further. Truett Cathy John Maxwell Martin Luther King Dunning-Kruger effect Steve Robinson Isaac Newton What are The 8 Paradoxes of Great Leadership? Paradox One: Uncommon Leaders Balance Both Confidence and Humility