In this week’s episode of Optometrists Building Empires, Ankit sits down with Chad Fleming, Owner and Optometrist at Wichita Optometry. Chad shares powerful insights into leadership, emotional intelligence, and efficiencies in practice management. Discover his secrets of scaling your practice, balancing business and personal growth, and building a resilient team. You will learn vital lessons on continual learning, fostering a positive workplace culture, and managing patient relationships effectively.    Takeaways: Successful growth and integration require adopting new practices and mindsets. Emphasize the importance of continual learning and adopting best practices for leadership and business success.Understanding and integrating the existing culture of new practices when acquiring them is crucial. Be prepared to manage the cultural differences when merging practices to ensure a unified team dynamic. In leadership and training, it’s essential to demonstrate desired outcomes through actions and examples rather than mere instructions. This approach was echoed in Dr. Fleming's leadership style and his methods of mentoring new associates.Effective leadership is characterized by emotional intelligence, showing grace, and understanding, while also maintaining clear boundaries and expectations.Innovation is extremely important when reducing costs and maintaining profitability, particularly through joining or creating consortiums for better purchasing power. Quote of the Show: “Do you want profits, or do you want your dad's-old-country-club-way of doing things like they've always been done? You gotta be innovative and you gotta be willing to think differently.” - Chad FlemingLinks: LinkedIn: https://www.linkedin.com/in/chadfleming-od/ Wichita Optometry Website: https://wichitaoptometry.com/ Partners In Profit Website: https://pipgpo.com/ Email: [email protected]  Ways to Tune In: Spotify: https://open.spotify.com/show/5w1H9BBwRXvBSSkexePYxG Apple Podcasts: https://podcasts.apple.com/us/podcast/optometrists-building-empires/id1762685070 Amazon Music: https://music.amazon.com/podcasts/689a039b-54ce-4f04-b641-66d8640d93d0 Podchaser: https://www.podchaser.com/podcasts/optometrists-building-empires-5812208